Store Policies and Information
We're happy to provide a large selection of film stocks for purchase online with shipping or local pickup options. Answers to common store policy questions are below. If you have a specific question about the ordering or shipping process, please get in touch via email at park@bayphoto.com or phone (831-475-6090)
Frequently Asked Questions
General:
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Q) The film I want is out of stock, when will it be back in stock?
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A) We frequently restock many of our films. If there is a certain film that you are interested in, you can choose to be notified and you will receive and email when it is back in stock
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Q) What is your return policy?
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A) All film sales are final. In the event that your order Is damaged in delivery or otherwise defective, please contact us for an exchange.
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Shipping and Local Pickup:
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Q) Which regions do you ship to?
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A) -
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Q) Which courier is used for shipment?
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A) We use USPS standard shipping for all orders.
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Q) How quickly will I get my order?
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A) All orders placed before - PST will be packed and shipped that business day. Orders placed after - will be packed and shipped the following business day.
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Q) I haven't received my order, what should I do?
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A) If your estimated delivery date has passed and you have questions about the delivery of your order, please contact us.
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Q) I selected local pickup instead of shipping, when will my order be ready for pickup?
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A) All local pickup orders placed before 3pm PST will be available for pickup within 2 hours of being placed. Orders placed after 3pm will be available when we open the following business day.
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Payment:
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Q) Which payment methods do you accept?
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A) -
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